Troubleshooting¶
First steps¶
Before creating an issue, please check the following:
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Avoid duplicates - look through open and closed issues sections and make sure your problem is not reported by another user
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Make sure you’re using the latest build of Blender Launcher from releases
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If Blender 3D is closing right after running it from Blender Launcher, the problem is probably in the build itself or in configuration files
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For general questions go to Blender Artists thread or our Discord
Catching Application Traceback¶
Blender Launcher logs warnings and errors into Blender Launcher.log by default. To retrieve additional useful debug information use -debug flag:
Close Blender Launcher
Before executing the command, you need to completely close Blender Launcher. On Windows, by default the program is running as a tray icon and can be closed through the bottom right icon. For more info, check Tray Icon Documentation.
Log file
The log file can be found in the LocalAppdata folder on Windows
%localappdata%/Blender Launcher/
.\"Blender Launcher.exe" -debug
./Blender\ Launcher -debug
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On Linux it is possible to retrieve useful debug information using following command:
gdb ./Blender\ Launcher run
How to report a bug¶
To report a bug, use an issue template. Consider attaching a BL.log file if it exists near the Blender Launcher executable.